The VOXPOP Lisboa project
VoxPop is an innovative project that aims to promote the digital transition of the mobility sector in the Portuguese capital, through a change process based on the 3 main vectors of digital transformation: People, Processes and Technology.
The project arose from the need identified by different local actors to work in a more collaborative and transparent way to share data of public interest, in order to enable the identification of opportunities for improvement in Lisbon’s mobility and transport system and more efficient planning and resource management processes.
VoxPop thus aims to address a number of non-technological challenges, including governance, business models, user focus and unintended consequences of digital innovation.
Why Lisbon
The project is led by the City of Lisbon (CML) and involves various actors of the local innovation ecosystem (municipal entities, private companies and civil society).
VoxPop is funded by Urban Innovative Actions, a programme promoted by the European Commission that aims to finance ambitious and innovative solutions to challenges in cities. The VoxPop project started in 2019 and will end in August 2023.
VoxPop included an ‘Open Call’ aimed at a community of innovators, in which a significant part of the project budget – EUR 1 million – was earmarked for the development of digital solutions that meet the accessibility and safety needs of the city’s most vulnerable people.
Willeasy is one of the 18 companies awarded the Open Call.
Willeasy's solution
Willeasy’s objective within the Open Call Voxpop Lisbon is to make Lisbon a more attractive city from a tourist point of view by bringing innovations that fill unresolved bottlenecks:
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- Availability of open data on the accessibility of public transport and the functioning of the tools to enter and exit metro stations (escalators, lifts and stair lifts).
- Collection and sharing of objective data on the accessibility of housing, shops and restaurants/bars.
- Collection and sharing of information on the accessibility of tourist/cultural points of interest.
- Creation of routes for visiting the city, creating differentiated solutions according to people’s accessibility needs.
- Availability of a website for consulting all the information made available.
- Provision of mobility aids (scooters, wheelchairs, pushchairs…).
While Lisbon works to become accessible, we provide the tools to make it visitable and liveable now and for all people.
What have we done?
Mapping and Routes
Business activities
Accessibility mapping of hotels, bars and restaurants
Points of interest
Accessibility mapping of museums and points of interest
Tourist itineraries
Creation of tourist itineraries usable by people with different accessibility needs
Open Data
Willeasy has developed a web application to collect, manage and consult open public transport accessibility data.
The data can then be exported according to the GTFS standard or in CSV format enriched with detailed information on the accessibility of stops and stations.
Metro numbers
1376 Mapping on the metro network and in particular:
I am a Willer
We made available a webapp for the involvement of citizens and tourists to collect data on the accessibility of places.
Trade Agreements
Agreements with companies
Agreements with local companies to provide solutions and aids for people with reduced mobility to move around Lisbon more easily.
Agency Agreements
Agreements with travel agencies to bring tourists from Italy to Lisbon also organising inclusive trips
International Agreements
Agreements with international companies to use the collected data and to integrate it into their solutions.
Our Partners
Testimonials
"Congratulations on your project and your excellent work.
Your application is very useful and well thought out.
We have been working in inclusive tourism for about 15 years, providing the rental service of mobility support products to customers from all over the world visiting Portugal.
We also provide assistance and carry out minor repairs to tourists' mobility equipment.
In addition, we have personal health teams that can assist people in hotels or in their holiday homes.
I will be happy to be your partner."
"I want people of all kinds, including those with disabilities, to enjoy Lisbon and its magical atmosphere. Willeasy and I are here to make your trip accessible with the right tools and knowledge.
Quero que pessoas de todos os tipos, mesmo com deficiência, desfrutem de Lisboa e da sua atmosfera mágica. Willeasy e eu estamos aqui para tornar sua viagem acessível com as ferramentas e o conhecimento certos.
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"We are always willing to participate in projects that make this museum more accessible to everyone. For us, this project represents a great opportunity. Sixty per cent of our audience is Italian and in Portugal I believe there is no platform with as much information available on accessibility as Willeasy's, which is very comprehensive."
"I am so proud that you guys are doing something like this for someone who really needs restaurant help, and yes, we are more than happy and will also update our information via your website."
MAKE AN ENTERPRISE CHOICE THAT CREATES VALUE, SHARED
THE BENEFIT IS DOUBLE IF IT IS A BENEFIT FOR ALL
This project is co-financed by the European Regional Development Fund through the Urban Innovative Actions Initiative
This project is co-financed by the European Regional Development Fund through the Urban Innovative Actions Initiative
